Store Policies

Shipping Policy

All orders are processed and delivered by An Post. We aim to ship most of our products within 7 days of your order. As some of our products are made to order, this can lead to longer delivery times of up to 14 days during busy periods.

 

Refund Policy

If you are dissatisfied with your product, please contact me within 14 days of receiving your order. Unfortunately, after this time we cannot offer you a refund. To be eligible for a return, your item must be returned in the same condition it was received. Once we have received your return, your refund will be issued. Unfortunately, shipping costs will not be refunded and the buyer must cover the cost of return postage.

 

Cancellation / Return / Exchange Policy 

If you would like to return, cancel or exchange your order, please send me an email, at lauraelizabethdesign@outlook.com within 7 days of receiving your order.

If a product is damaged or faulty please contact me within 24 hours to report this and we will organise a replacement for you. Alternatively, you can send these products back to us within 14 days of receiving them and we will offer you a refund.

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